These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.
These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.
Trustindex verifies that the original source of the review is Google.
My wife and I woke up this morning to find our furnace not working. It's winter, and we have a newborn, so we wanted the issue taken care of quickly. I found this company through their highly rated Google reviews. A service rep, Gary, came out to our home within two hours of our call. Fortunately, our issue required only a minor fix. Gary took the time to explain the issue to my husband, and he got the furnace up and running in no time. We will absolutely call 1-877 Appliance if we experience an issue like this again. Great company to work with!
Deni Schneider
Trustindex verifies that the original source of the review is Google.
Gary arrived when he said he would. He was knowledgeable and informative. He worked/fixed my washer and AC at a very reasonable rate. Gary was referred to me by a picky friend; the best kind of friend to go to for referrals! I highly recommend him!!!
Tatyana Edwards-Behar
Trustindex verifies that the original source of the review is Google.
Our A/C was not working and 1-877 Appliance sent one of their techs
within the hour and our a/c was fixed the same day. The tech was honest and the price was very reasonable.
Carrie Lewis
Trustindex verifies that the original source of the review is Google.
Great people work here and I have recommended them many times. I work in Property Management and even some of our owners have taken them on as their go to people for Appliance and HVAC issues at their personal homes & rentals. Best thing is that they stand by their warranties, have honest pricing and great service. You really can't find that in a lot of businesses these days.
Eduard Arushanyan
Trustindex verifies that the original source of the review is Google.
I met Gary about 15 years ago when someone introduced me to him for my appliance needs. Now, not only does he work on my and my rental propertie appliances, he is now my HVAC guy as well. He has installed and serviced all of my air-conditioning and heater at my homes and I don't bother looking anywhere else.
One stop shop for all your needs and customer service!
⭐ ⭐ ⭐ ⭐ ⭐
Lisa Catano
Trustindex verifies that the original source of the review is Google.
Gary and his team came out today and fixed our stove top. They were on time, thorough and quick. Additionally, I am a property manager in San Diego and they are my first choice for the properties I manage. Thank you for all you do!
Kevin Rasmussen
Trustindex verifies that the original source of the review is Google.
The person who answers the phone was super helpful and friendly each time we spoke. She patiently dealt with my situation on a few occasions. The technician was also great and got to work right away explaining my issue.
Raymond
Trustindex verifies that the original source of the review is Google.
Reliable and dependable. Highly recommend.
Alexander
Trustindex verifies that the original source of the review is Google.
They showed up very fast.Crystal was extremely helpful and professional.
ilonajava javadian
Trustindex verifies that the original source of the review is Google.
The technicians from 1877 appliance did an excellent job replacing my HVAC system. Very professional and polite showed me step by step how to properly use the new system
I won't hesitate to use their service again.
Angela R.
Verified
My real estate agent recommended this company to me, and I'm so grateful she did. Gary came out to my home, tried everything he could to get my washing machine working, and could not. He then spent hours doing research to find the part, which unfortunately, the company stopped making in 2014, eight years ago, yikes! He could only find one part from one buyer, ordered it, and we hoped it would work, and it did! (The dryer is 20 years old, but the home was barely lived in for 18 years, but still... it's old.) If Gary had not done this research, I'd be without a washing machine until I could afford to buy a new one. So he did me a huge favor. Honest, diligent, kind man. I'm grateful. Highly recommend this company!
Taylor S.
Verified
Our AC unit was not working and 1-877 Appliance came out quickly and fit us in right away to see what was wrong. Our unit ended up needing to be replaced and we did shop around but there was no better price (or responsiveness) than these guys! Also, they were going to be able to replace the unit quicker than anyone else. They are very professional and give you straight answers about work needed and cost of the work. There is no guessing or random price "discounts" that we were seeing with other companies. Gary was always there to answer any questions we had and he was extremely thoughtful in the way he laid out the work that was needed. I would definitely use them again for any other things we need done at our home!
Tyveon T.
Verified
My Air conditioning Unit was making this god awful gargling sound and it was keeping me up late at night and it was extremely annoying. These guys were early and eager to accomplish the job they fixed the issue in no time I highly recommend their services to anyone looking to get the job done expeditiously fast and the right way.
Stu H.
Verified
Great service. Will use them again. Came iut on time. Great communication. Did not try to upsell. Fixed a problem for hundreds that another company quoted at thousands.
Savannah M.
Verified
These guys are amazing!!!! I've had to use them multiple times now for multiple different appliances and they are also so fast with always reasonable pricing! Definitely recommend!
EJ G.
Verified
Absolutely great service all around. Gary is extremely professional and kind. He helped us out a lot and is very personable. He gave us great prices and did the work we needed fast and we have not had a problem with our heater since. Thanks again Gary
Logan E.
Verified
A few weeks back I had a terrible experience with another heating and air company. When I called my HOA for another referral they gave me the number for 1-877 Appliance Heating and Air.
From the moment I called, I knew this company was different. Aida was very friendly, attentive, and quick to have a technician order the parts I needed. She also kept me updated throughout the whole process which was very reassuring.
When the parts did arrive, the technicians Gary and Eddie both came to my condo to help fix my AC. I was hesitant to have strangers in my condo during COVID, however they both observed socially distancing while wearing masks. The knowledge that those two brought helped with an easy and quick fix to my AC.
I would highly recommend this company (and Eddie and Gary) to everybody in San Diego!
Julia C.
Verified
Gary was extremely professional with good communication skills. He repaired our refrigerator's main control sensor with efficiency. Cost of part was expensive but labor was not. Our dogs loves him. He also included balancing our backup compact refrigerator at no cost. I highly recommend his services.
Gretchen G.
Verified
Fast-forward four years and now my GE Monogram is collecting its pension, at over 14 years old. I go to Trader Joe's and spend $200 to stock my refrigerator and freezer for the second wave of COVID and of course, the next day at lunch, I see that my refrigerator is not cooling. I call 1-877-Appliance and they were only able to book me for the next day, which would mean all my food would spoil...I said that I would try another vendor to try to save my food. Within 15 minutes, I get a call back from the dispatcher who told me that a tech finished his morning job earlier than expected...and it was Gary! The guy who came before! So consider this: I placed my call to them at 12:23. By 1:27 -- my refrigerator was repaired (inverter box -- I feared it was the compressor), and Gary was out the door. Crisis averted, and again, I have to thank them for their rapid response and the confidence that the GE Monogram will live to see at least another year or two.
Tasnim A.
Verified
I recently moved out and it has been a struggle considering the circumstances we are in right now and have had a difficult time finding assistance with my washer and dryer that have both recently broke down. I called 1-877-appliance and was greeted with a very helpful receptionist who then sent one of their employees to my apartment to help me right away. They totally saved me and were so kind and resourceful. I will most definitely turn to them for any future problems and refer them to anyone I know! Thanks for the help!